Real Human Stories

Privacy Policy

Effective Date: March 19, 2026

The Hope Project (a project of Rise4, a brand of TMS Marketing Solutions LLC) respects your privacy and is committed to protecting your information.

Information We Collect

We may collect the following information, depending on how you interact with us:

Name (may be required for certain submissions)
Email address (may be required for certain submissions)
Phone number (optional)
Clinic or practice information (optional)
Any information you voluntarily provide

Some forms may require certain information in order to respond to your inquiry or process your request, while other interactions (such as live session participation) may allow for anonymous access.

Cookies & Tracking

We may use basic cookies or similar technologies to improve website functionality and user experience. These technologies do not collect personally identifiable information unless voluntarily provided. You can control cookie preferences through your browser settings.

How We Use Your Information

We use your information to:

Respond to your inquiries
Provide information about Real Human Stories and The Hope Project
Send optional reminders or updates if you request them
Improve our services and communication experience

The specific information requested may vary depending on the nature of your interaction with us.

We will only use your contact information for the purposes described and based on your interaction with us.

SMS Communications & Consent

If you provide a phone number, you consent to receive text messages related to your inquiry, participation, or session reminders.

Message frequency varies
Message and data rates may apply
You can reply STOP at any time to opt out
You can reply HELP for assistance

Providing your phone number is optional and not required to participate in our services.

Information Sharing

We do not sell your personal information.

We do not share, sell, rent, or disclose your mobile phone number or personal information to third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share information with trusted service providers solely to support the delivery of our services. These providers are required to protect your information and may not use it for marketing purposes.

Voluntary Participation

Submitting your information does not obligate you to participate in any program or session.

Participation in any interview, content creation, or session is completely voluntary.

If you choose to participate in recorded content or interviews, you will be asked to review and sign a separate media release and authorization form before any identifiable content is recorded or shared.

Participation in Live Educational Sessions

We may offer live educational sessions, including webinars or open forums, where individuals can learn more about mental health treatments such as Transcranial Magnetic Stimulation (TMS).

Participation in these sessions is voluntary.

Attendees may join anonymously
Attendees are not required to provide identifying information
Contact information is only collected if you opt in for reminders

We do not request or require Protected Health Information (PHI) in connection with these sessions.

Participants are advised not to share personal or identifiable medical information during chat or participation.

These sessions may be recorded for educational and content purposes. Any information voluntarily shared may be included in recordings in a non-identifiable format.

Data Security

We take reasonable measures to protect your information and limit access to authorized personnel only.

Your Choices

You may:

Decline to provide optional information
Opt out of communications at any time
Request that we stop contacting you

Contact

If you have any questions, you can contact us at:
📧 project@rise4hope.com